Terms & Conditions

Terms & Conditions

 

Article 1 – Definitions 

In these terms and conditions, the following definitions apply: 

  • Cooling-off Period: The period during which the consumer can exercise their right of withdrawal. 

  • Consumer: A natural person who does not act for business purposes and enters into a distance contract with the entrepreneur. 

  • Day: Calendar day. 

  • Ongoing Transaction: A distance contract concerning a series of products and/or services, for which the delivery and/or purchase obligation is spread over time. 

  • Durable Data Carrier: Any medium that allows the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unchanged reproduction of the stored information. 

  • Right of Withdrawal: The consumer's option to cancel the distance contract within the cooling-off period. 

  • Entrepreneur: The legal entity that offers products and/or services to consumers at a distance. 

  • Distance Contract: A contract concluded within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, where exclusive use is made of one or more remote communication techniques up to and including the conclusion of the contract. 

  • Technology for Distance Communication: Any means that can be used for concluding a contract without the consumer and entrepreneur meeting in the same place at the same time. 

  • General Terms and Conditions: These present General Terms and Conditions of the entrepreneur. 

 

Article 2 – Identity of the Entrepreneur 

Masculine Dynasty (SimplyVirtues) 

Magnolialaan 24 

6982 DM Doesburg 

Netherlands 

Email: info@simplyvirtues.com 

Chamber of Commerce (KvK) Number: 93183135 

VAT Identification Number: NL866304435B01 

 

Article 3 – Applicability 

  1. These general terms and conditions apply to every offer from the entrepreneur and to any distance contract concluded between the entrepreneur and the consumer. 

  1. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. 

  1. If the contract is concluded electronically, the text of these general terms and conditions may also be made available electronically in such a way that the consumer can easily store it on a durable data carrier. 

 

Article 4 – The Offer 

  1. If an offer has a limited validity period or is subject to conditions, this will be explicitly stated. 

  1. The offer is non-binding. The entrepreneur is entitled to change and adjust the offer. 

  1. The description of the offered products and/or services is detailed enough to allow a proper assessment by the consumer. Obvious errors or mistakes in the offer do not bind the entrepreneur. 

  1. Product images represent the offered products as accurately as possible. However, colors may vary slightly from the actual product due to display settings. 

  1. Each offer contains sufficient information so that the consumer knows what their rights and obligations are when accepting the offer. This includes: 

  1. The price, including taxes 

  1. Any applicable shipping costs 

  1. The method of contract conclusion 

  1. The payment, delivery, and execution procedures 

  1. The conditions under which the right of withdrawal applies 

  1. The validity period of the offer 

 

Article 5 – The Contract 

  1. The contract is concluded when the consumer accepts the offer and meets the stated conditions. 

  1. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance via electronic means. 

  1. The entrepreneur takes appropriate measures to secure electronic data transmission and ensures a safe web environment. If the consumer pays electronically, the entrepreneur will take adequate security measures. 

  1. The entrepreneur has the right to assess whether the consumer can meet their payment obligations before entering into the contract. If necessary, the entrepreneur can refuse an order or impose additional conditions. 

 

Article 6 – Right of Withdrawal 

Due to the personalized and made-to-order nature of our products, SimplyVirtues does not accept returns or exchanges unless the item arrives defective or damaged. 

  1. If a product arrives damaged or defective, the consumer must notify SimplyVirtues within 14 days of receiving the product with clear photographic evidence. 

  1. If a replacement is approved, the new item will be produced and shipped at no extra cost. 

  1. Returns due to personal preferences (wrong size, design change, etc.) are not accepted. Consumers are responsible for checking size guides and product descriptions before ordering. 

  1. For international orders, return shipping costs are the sole responsibility of the customer. SimplyVirtues does not cover international return shipping fees, and refunds will only be processed once the returned item is received and inspected. 

 

Article 7 – Shipping & Delivery 

  1. SimplyVirtues partners with third-party suppliers for production and shipping. 

  1. Estimated delivery times are 5-14 business days, but these are guidelines and not guarantees. 

  1. SimplyVirtues is not responsible for shipping delays due to suppliers, courier issues, or customs delays. 

  1. International orders may be subject to import duties, VAT, or other local taxes upon arrival in the destination country. These charges are determined by customs and are the sole responsibility of the customer. SimplyVirtues has no control over these fees and cannot predict the amount charged by customs authorities. 

  1. Customs processing times vary by country and may cause unexpected delays. SimplyVirtues is not responsible for delays caused by customs clearance and cannot expedite the process. 

  1. It is the customer's responsibility to ensure that the ordered items comply with local import regulations. SimplyVirtues is not liable for orders rejected, confiscated, or delayed due to country-specific restrictions or customs policies. 

 

Article 8 – Limitation of Liability 

  1. SimplyVirtues is not responsible for: 

  1. Slight color variations, printing inconsistencies, or minor material differences due to third-party manufacturing. 

  1. Incorrect size selection by the consumer. 

  1. Shipping delays caused by third parties. 

  1. Our liability is limited to the purchase amount of the product in question. 

 

Article 9 – Intellectual Property Rights 

  1. All designs, graphics, and content on SimplyVirtues are the exclusive property of Masculine Dynasty. 

  1. Any reproduction, modification, or unauthorized use of our designs is strictly prohibited and may result in legal action. 

 

Article 10 – Force Majeure 

  1. SimplyVirtues is not liable for delays or failure to fulfill orders due to circumstances beyond our control, including but not limited to: 

  1. Natural disasters 

  1. Pandemics 

  1. Supplier shortages 

  1. Shipping disruptions 

  1. Government regulations 

If such an event occurs, orders may be delayed or canceled without liability on our part.